India's first verified
home cleaning rating platform
Every cleaner background-checked and ID-verified. Every review from a verified homeowner. Rankings based on quality — never money.
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“Verified hands. Honest homes.”
— Our Promise
Three things no other platform in India can say
We background-checked your cleaner.
Every cleaner on this platform has been confirmed against police verification, Aadhaar/DigiLocker ID, address proof, and a liveness selfie. Agencies cross-checked against Shops & Establishments and GST records.
We verified your homeowner.
Every reviewer confirms their phone identity via OTP. For high-stakes reviews, we request booking proof — UPI receipt, invoice, or service confirmation. Anonymous by default.
We never sell rankings.
The cleaner at the top of your search results is there because homeowners rated them well — not because they paid us. This is a stated policy, not a promise we can quietly break.
— The Problem
Existing platforms fail both sides
UrbanCompany, Housejoy, JustDial, Google Reviews, Reddit threads — none were built for trust. They were built for traffic, ad revenue, or take-rates. That incentive mismatch means you cannot trust what you read — and cleaners cannot trust the platform they're on.
On UrbanCompany, JustDial, Reddit
What homeowners face today
- No-show "professionals" with no verifiable background
- Fake 5-star reviews planted by aggregator marketing
- Sponsored "top cleaners" that hide who paid for placement
- No way to know if the cleaner has been police-verified
- Generic ratings with no breakdown of what went well or wrong
- Strangers in your home with no accountability trail
On every existing platform
What cleaners face today
- A rival or angry customer plants fake bad reviews
- A 1-star review about a price disagreement — not your work
- No way to respond or provide context before it goes live
- UrbanCompany/Housejoy take a 25–30% cut and bury you unless you accept low payouts
- One off-day stays at the top of your profile forever
- You feel mute and exposed on every platform you're on
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homecleaningrating.com is built to fix both.
Every design decision — from background-checks to parameters to the right-to-respond — exists to serve the homeowner who needs honest information and the cleaner who deserves a fair platform.
— How It Works
Simple for homeowners.
Fair for cleaners.
Search by service, frequency & locality
Daily maid, deep-clean, sofa/carpet, kitchen deep-clean, post-construction, bathroom — find verified pros in your area. Every cleaner is police-verified and ID-confirmed.
Read structured, verified reviews
See ratings across 7 specific service-quality parameters — punctuality, thoroughness, pricing transparency, conduct, and more — all from verified homeowners.
Book with confidence
Rankings are based purely on homeowner satisfaction scores. No paid placements. The best-reviewed cleaner comes first.
Claim your verified profile
Submit Aadhaar, police verification, address proof, and a liveness selfie. Agencies add Shops & Establishments + GST. Most cleaners verify in 2–3 working days.
Respond before reviews go live
You have a 7-day window to read and respond to any new review before it is published. No other platform in India offers this.
Build trust through transparency
Your "Responsive Cleaner" badge shows homeowners you engage with feedback. Pro tools give you analytics, AI-assisted response drafting, and fake review protection.
— Why We're Different
How we compare
Not a modest improvement. A fundamentally different approach.
| Feature | UrbanCompany | Google / JustDial | homecleaningrating.com |
|---|---|---|---|
| Cleaner verification | Internal only — opaque | None | Police + Aadhaar + address — mandatory |
| Homeowner verification | None for reviews | None | OTP + optional booking proof |
| Paid ranking | Yes — promoted listings | Implicit via ads | Never. Stated publicly. |
| Cleaner right-to-respond | Reply only after publish | Reply only after publish | Yes — 7-day pre-publication window |
| Rating parameters | Generic stars + text | Generic stars + text | 7 specific service-quality parameters |
| Resolution tracking | No | No | Yes — resolved reviews labelled |
— Rating System
7 parameters. All observable. None about personal taste.
Generic 5-star ratings are useless when one homeowner's “spotless” is another's “passable.” A guest who hates the smell of any disinfectant may rate a great cleaner poorly. We measure what homeowners can fairly evaluate — the quality of the service experience.
No. 01
Punctuality
“Did the cleaner arrive at the agreed time and finish within the booked window?”
Highly observable, very common complaint
No. 02
Thoroughness
“Were all agreed areas, surfaces, and corners actually cleaned?”
Single biggest source of homeowner judgement
No. 03
Communication
“Did the cleaner explain scope, delays, and any extras clearly?”
Distinguishes professionals from no-shows
No. 04
Pricing Transparency
“Were costs explained upfront? Any unexpected charges or upsells?”
Major homeowner grievance; objectively measurable
No. 05
Supplies & Equipment
“Did the cleaner bring proper, well-maintained supplies and eco-safe products?”
Affects outcome and home safety materially
No. 06
Conduct & Trust
“Was the cleaner respectful, professional, and careful with valuables?”
Strangers in your home — non-negotiable
No. 07
Damage & Issue Handling
“If something went wrong, did the cleaner own it and resolve fairly?”
Differentiates accountable professionals
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Not rated
“Did my old sofa come out looking new?”
“Is my home cleaner than my neighbour's?”
Outcomes that depend on home age, materials, or wear cannot be rated fairly
— For Cleaners
The first platform built to be fair to you
You earn your livelihood through hard, honest work. You deserve a platform that verifies who's reviewing you, gives you a voice before reviews go live, and ranks you on homeowner satisfaction — not on how much commission you give up.
5-Layer Verification
5-layer verified profile, police-verified badge, service specialty displayed
All Pro features below. ₹4,999/year billed annually.
— Pro Features
Instant review alerts
Get notified within 1 hour of a new review, with 7 days to respond before it goes live.
AI-assisted response drafting
Draft professional, measured responses to reviews. Prevents emotional replies you'd regret.
Review analytics dashboard
See trends, sentiment shifts, and recurring themes in your homeowner feedback over time.
Fake review protection
Priority handling of fake review complaints. AI detection + human review.
"Responsive Cleaner" badge
A public badge showing your response rate and resolution rate. Visible to all homeowners.
Message past homeowners
With homeowner opt-in, follow up with past clients — for resolution or repeat bookings.
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— Early Access
Be first when we launch
in Gurugram
We're launching in Gurugram first. Sign up for early access and we'll reach out personally before the public launch.
No. 01
I'm a Homeowner
Get notified when verified cleaners in your locality are on the platform.
No. 02
I'm a Cleaner
Claim your profile early. Become a launch partner and help shape the platform.
No spam. No sales calls unless you want them. We'll email once with your early access invite.